Cookies Policy

Last Updated: February 2026

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They contain information that helps websites remember your preferences and improve your browsing experience. Cookies are widely used across the internet and are essential for many websites to function properly.

This Cookies Policy explains how Vivopolish, a New Zealand-based business, uses cookies on our website in compliance with New Zealand privacy laws and international best practices.

How We Use Cookies

Vivopolish uses cookies for the following purposes:

  • Essential Functionality: To ensure the website functions properly, including navigation, form submissions, and security features
  • User Preferences: To remember your preferences, such as language settings, accessibility options, and display preferences
  • Website Analytics: To understand how visitors interact with our website, which pages are most popular, and how users navigate through our content
  • Performance Monitoring: To identify and fix technical issues, improve page load times, and optimise website performance
  • Security: To protect against fraudulent activity, detect unauthorised access attempts, and maintain website security

Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are absolutely necessary for the website to function properly and cannot be disabled. They enable core functionality such as:

  • Security features and fraud prevention
  • Session management and user authentication
  • Load balancing and website performance
  • Accessibility features and user interface preferences
  • Form functionality and data submission

These cookies do not collect personal information that can identify you and are typically deleted when you close your browser (session cookies).

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They enable us to:

  • Track page views, user journeys, and popular content
  • Identify technical issues and areas for improvement
  • Measure website performance and loading times
  • Understand user behaviour patterns (anonymised)

All analytics data is aggregated and anonymised, meaning individual users cannot be identified. We use this information solely to improve our website and services.

Preference Cookies

These cookies enable the website to remember choices you make, such as:

  • Language preferences
  • Display settings and layout preferences
  • Accessibility options
  • Regional settings

These cookies provide a more personalised and convenient browsing experience by remembering your preferences between visits.

Marketing Cookies (If Applicable)

If we use marketing cookies in the future, they would be used to:

  • Track the effectiveness of our advertising campaigns
  • Deliver relevant content based on your interests
  • Measure conversion rates from advertising

Any marketing cookies would only be used with your explicit consent, in compliance with the Unsolicited Electronic Messages Act 2007 and New Zealand privacy law.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience of our website. To learn more about cookies and how to manage them, visit aboutcookies.org.

Browser Settings

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Third-Party Cookies

We may use third-party services that set cookies on our behalf, such as:

  • Website Analytics Providers: Services that help us understand website usage (data is anonymised)
  • Content Delivery Networks: Services that help deliver website content quickly and efficiently
  • Payment Processors: Secure payment services that may set cookies for transaction security
  • Social Media Platforms: If we integrate social media features, these platforms may set cookies

These third parties have their own privacy policies and cookie practices. We ensure all third-party services comply with New Zealand privacy standards and only use cookies for specified purposes. We do not have control over third-party cookies, but we select service providers carefully to ensure they respect user privacy.

Cookie Duration

Cookies we use have different lifespans:

  • Session Cookies: Temporary cookies deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you delete them

We review cookie durations regularly and set them to the minimum time necessary for their intended purpose.

Your Cookie Choices

You have several options for managing cookies:

  • Browser Settings: Most browsers allow you to refuse or accept cookies, delete existing cookies, or receive notifications when cookies are set
  • Opt-Out Tools: Various browser extensions and tools can help you manage cookies
  • Do Not Track: Some browsers support "Do Not Track" signals, though website responses to these signals vary

Please note that disabling certain cookies may impact website functionality and your user experience. Essential cookies cannot be disabled as they are necessary for the website to function.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be notified by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Prominent notice on our website if significant changes are made

We encourage you to review this policy periodically to stay informed about our cookie practices.

Contact Us

If you have questions about our use of cookies, please contact us at:

Email: privacy@vivopolish.world

Phone: +64 9 636 6068

Address: 268 Neilson Street, Onehunga, Auckland 1061, New Zealand